Fun day at the house today - Ty Jenkins and her office staff came by for lunch and brought Jake Shimabukuro with them! This was sort of an early birthday celebration for Ty, so Jake put on a little private concert for everyone. He is so talented! Peggy loved it and told him his music was "stunning". Marvel, Karen, and Betsy got Peggy up in the chair for the party, so it was a great opportunity to test the new fully charged battery that Respiratory Home Care left us yesterday.
Debbie also brought a new charger to Marvel in the morning. She hooked it up to the battery and said that since the battery was fully charged that the charger should have a green light in just a few minutes. Well, it was on the charger for an hour and a half at least and still didn't say that it was fully charged.
Then, when Marvel went to hook Peggy up to the external battery, the vent said that it wasn't on external power. Argh. So we plugged her into the wall and called Respiratory AGAIN. They were stumped of course and said they were super busy, but said that our other spare battery was fully charged and ready but we had to come get it if we wanted it. Finally I spoke with the director Nancy and she sent someone out to get the battery and the battery cable to test it at the office. They promised they would expedite all of this since that would leave Peggy without a backup. So that's where we're at now.
However, in the mean time, Peggy made a great suggestion to call the manufacturer, which we did. They were very nice. Their number is on the vent and I highly recommend calling them if we need to troubleshoot anything technical since they were very helpful and very knowledgeable. They told us that it sounds like the battery is beyond its shelf life and that we really should be able to get more like 8 hours not 4. Hmmmm...They also told us it sounded like we need a new battery CASE and sure enough, we looked and the wires were frayed. We also told them that the internal battery only gives us 10-15 minutes. They think that the internal battery also needs replacing. Great. We'll keep you posted on all of this. Argh. Argh. Argh.
So, when it rains it pours and today the suction machine was giving us problems too. So we called and they are bringing a new one out. Peggy mentioned that the yankaur tip is giving her trouble. She says it's too big? I'll have to find out more...
We also discovered recently that Apria has been sending us the wrong feeding tube bags. They gave us gravity ones and we need the Kangaroo ones with the red caps. So they sent someone out today to bring us new ones and we gave them all the wrong ones. Lolo wrote on the box when the bags were delivered. Great idea! So from now on, WHEN ANY SUPPLIES ARE DELIVERED PLEASE WRITE THE DELIVERY DATE AND YOUR INITIALS ON THE BOX!
Eileen delivered the Baza cream, but couldn't get the oxydose, so that will be delivered on Monday. Peggy has a whole unopened bottle, so she should be fine until then.
OK, I'm clocking out for the weekend. Have a good one everyone!
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment